Customer support
Looking forward to reach out to Authorised IRCTC E-Catering Partner RailRecipe food advisors? We are reachable and available at your service from 06:00 to 23:00. We assure you better services for food delivery in train across India.
Looking to place an order: If you want to order food on train the journey, just reach us on at 8448440386 or order via Live chat options.
Need an Update on Your Order: Already have ordered food for train journey and haven't received any update from our end! Be rest assured to reach us for updates on your order status tracking.
Food booking for group travel: If you are traveling in group and need to book food online for group travel in train, reach us via our group order request or on call at 8448440386.
For Grievances, Refunds: Submit your request with our food advisors on call at 8448440386 or via live chat or via Mail support@railrecipe.com. It usually takes 23-72 hours to process the refund. We take every grievance as a grain of salt and strive to offer the best possible resolution for the same within stipulated time. You may also reach us with complaints and food image on our Whatsapp at 6287022786.
Customer delight is our motto and we are always looking forward to hear from our end users!!