Self Servicing Kiosks in Indian Railways For Tickets and Health Assessment

Minimal contact is the new fashion, be it travel, essential services or online food. The strategy running around all the business verticals is to bring services into completely seamless mode keeping in mind, the contactless nature of offering services. Indian Railways aims to provide a seamless train boarding process while maintaining minimum contact between the passenger and railway officials. Railrecipe brings to you the latest details on what the self servicing kiosk is and what are the benefits of the this initiative by Indian Railways.

In a bid to make the train boarding process contactless, Indian Railways may soon automate passenger health and ticket check. The Railways has introduced a new automated ticket checking and access control machine that checks the body temperature of the passenger and whether they are wearing a mask before checking their ticket and ID. Railway Minister Piyush Goyal tweeted a video that demonstrates the process of the new automated ticket checking. The new machine has been introduced at the Nagpur Central Railway Division. This new process aims at providing a seamless train boarding process while maintaining minimum contact between the passenger and railway officials.

Here’s the official Tweet:

What’s New About the New Self Service Kiosk?

Passengers are first required to show their hand on the side of the machine, after which the ticket checker on the other end will check if the passenger is wearing a mask and will perform thermal screening. Following the health check, the passenger will be required to show their ticket and ID to the screen for further verification. 

Self Servicing Kiosks To Be Introduced in Indian Railways For Tickets and Health Assessment

Post navigation


Leave a Reply

Your email address will not be published. Required fields are marked *

%d bloggers like this: